Patient Information

Appointment

The first step towards a beautiful, healthy smile is to schedule an appointment. Please contact our office by phone or complete an online appointment request.

Patient Forms

If you are a new patient to our office, please visit our patient forms page to download our new patient bundle with forms that will need to be filled out a few days prior to your appointment at our office. This allows Dr  Tuinstra to review them prior to your appointment.  By filling them out and returning them promptly allows us to attend to your dental needs more quickly than completing them on your arrival. Thank you and please contact our office if you have any questions at all.

Payment Options

For your convenience, we accept cash, personal checks, debit cards, and most major credit cards. Payment is expected at the time services are performed. Feel free to contact our office if your treatment plan requires more comprehensive dental work and you want to discuss financial arrangements.

    

Insurance

As a courtesy service to our patients, our practice accepts most dental insurance programs, including non-managed care, indemnity (traditional), and PPO out-of-network. Dr.  Tuinstra is a preferred provider with Delta Dental and MetLife insurance companies.

Our front office staff will prepare all the necessary forms for your dental benefits. However, we remind you that your specific policy is an agreement between you and your insurance company. Please keep in mind that you are responsible for your total obligation should your insurance benefits result in less coverage than anticipated.

Our office provides you with an estimated insurance benefit. We try to produce the most accurate estimate, but we are not always aware of all the variables connected with your insurance. Our staff will gladly submit a pre-treatment estimate to your insurance company so you will know what your benefits will be.

The fees charged for services rendered to those who are insured are the usual and customary fees charged to all our patients for similar services. Your policy may base its allowances on a fixed fee schedule, which may or may not coincide with our usual fees.

You should be aware that different insurance companies vary greatly in the types of coverage they provide. Some companies take care of claims promptly, while others delay payment for several months.

Convenient Online Services

With the simple click of a mouse, our secure online service allows you to:

  • View your appointment and account information at any time
  • Sign up for email or text appointment reminders

If you do not have a patient login, please let us know at your next appointment, and we will gladly help you set up your personal account.

Contact Us

We encourage you to contact us with any questions or comments you may have. Please call our office or use the quick contact form below.